Modifying Shipment Details

The Shipment screen’s fields can be categorized into two types: coverage impacting and non-coverage impacting.

Coverage Impacting fields are the shipment details that determine the applicable rate and/ or conditions for the shipment. For a complete list of coverage-impacting shipment fields refer to Appendix 2.

Non-coverage Impacting fields are the details that are informational that do not affect the rate or conditions the shipment is subject to.

Coverage-Impacting Shipment Details

Why would I modify shipment details (coverage-impacting)?

Some of the shipment’s details have changed or were entered incorrectly, or the shipment is referred and you must modify some details in order to manage the referral.

Before Getting Started

  • You are assigned the Edit Booked Shipment security right.
  • You have access to at least one existing shipment (status can be Booked or Referred).

Steps

  1. Search for an existing shipment. Select the hyperlink in the Certificate Number column to open the shipment you wish to manage.

    Tip: When searching for an existing shipment, be sure to check off Booked for the Status field in the Shipment Search Criteria panel. You are unable to modify a shipment whose status is Referred or Cancelled.

  2. Click Manage Shipment. The system refreshes the Shipment screen and unlocks the fields so they can be modified as required.

    Note: Depending on the policy, you may not be allowed to modify any shipment fields after the original certificate of insurance has been generated and printed.

    You cannot modify the Primary Assured or Bill to Party values if the shipment’s status is Booked and it has been invoiced. To check if the shipment has been invoiced, refer to the Invoice Number field in the Shipment Status panel.

  3. Modify one or more shipment fields as required. If you wish to modify the shipment’s coverage, see Modifying Premiums, Rates Additional charges.

    Note: If you modify the shipment’s Insured value and click Save Changes, without clicking Recalculate first and without modifying the premiums, rates or additional charges, the shipment’s Premium Information will not reflect the shipment’s updated insured value.

  4. You can click Verify Coverage or Save Changes as required.

    Verifying Coverage

    Click Verify Coverage. The system compares the latest shipment details to the related policy to determine the rates the shipment is subject to and whether the shipment meets the policy’s constraints.

    • The shipment is insurable.
    • The system displays the applicable insuring conditions along with any generated premiums, taxes and fees, depending on your security rights and whether the related policy is rated.
    • The system locks the shipment details displaying all values as read-only.

    Or the shipment generates a referral and the system displays one or more referral reasons. Then the system locks the shipment details displaying all values as read-only. Click:

    • Cancel Changes to discard your changes.
    • Save Changes if the shipment is insurable and you are satisfied with the changes.
    • Submit Referral (if the shipment generates a referral) so the shipment can be reviewed and approved by an insurance representative.

    Saving Changes

    Click Save Changes to save the changes to the shipment, without validating the details against the policy’s setup. Be sure you are satisfied with your changes as you cannot revert back to the previous version of the shipment values without manually editing the shipment again.

    Note: When you click Save Changes the system does not validate the vessel’s attributes, does not verify the shipment’s insurability or compliance and will not modify the shipment’s cost.

    Assured users that are granted the Edit Booked Shipment security right, are always forced to Verify Coverage when modifying the shipment. Assured users can never bypass the system’s verify coverage validation.

Result

The system saves your changes and refreshes the Shipment screen and all fields appear as read-only. You can now reprint an original certificate based on the latest changes if required.

Non-Coverage Impacting Shipment Details

The Shipment screen’s fields can be categorized into two types: coverage impacting and non-coverage impacting.

Coverage Impacting fields are the shipment details that determine the applicable rate and/or conditions for the shipment. For a complete list of coverage-impacting shipment fields refer to Appendix 2.

Non-coverage Impacting fields are the details that are informational that do not affect the rate or conditions the shipment is subject to.

Users that are granted the right to edit booked shipments can modify any type of shipment field as required (Refer to Modify a Booked Shipment).

Users that do not have the right to modify booked shipments may be granted permission to change non-coverage impacting fields (based on a policy setting), to reduce the number of change requests, without compromising the underwriting of the shipment risk.

Why would I modify non-coverage impacting shipment details?

If the policy is configured so that minor changes can be made by the user, they can correct typos or basic mistakes or modify shipment details that have changed.

Before Getting Started

  • You are assigned the Create Shipment security right.
  • You have access to at least one booked shipment.
  • The related policy is configured to allow users to make these types of changes.

Steps

  1. Search for an existing shipment. Select the shipment you wish to manage by clicking the hyperlink in the Certificate Number column.

  2. Click Manage Shipment. The system refreshes the Shipment screen and unlocks the fields that do not impact the coverage for the shipment.

    Note: Depending on the policy, you may not be allowed to modify any shipment fields after the original certificate of insurance has been generated and printed.

  3. Modify one or more non-coverage impacting fields as required.
  4. Click Save Changes.

Result

The system saves your changes and locks the Shipment screen so all of the fields are read-only.